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21) Promoting in retail outlets. Work closely with retail produce buyers to promote new or exotic items. Supply stores with
recipe pads and encourage produce managers to set up sample tables. Go all out on your packaging. Customers like to
be romanced, so tell a story on your packages; give a little background of your farm or the history of the product.
Provide cooking and storage tips. Invite the consumer to write to you with their comments on the product or
suggestions for recipes.
22) Premium prices. The key to
commanding premium prices in selling to retail stores is to offer them unique, smaller-volume items in a
nonstandard "premium pack." You might offer a retail pack of potatoes, for example, with several different sizes.
The pack appeals to retailers with very limited shelf space, as well as to customers who often prefer several
different sizes of potatoes for different uses. Or you might offer a 10-pound package of near-perfect, uniformly
sized tomatoes in a cell-pack that gives each tomato separate protection. The lid folds back so the box can be used
as a display box.
23) Selling produce to restaurants. Since affordable labor is a big problem faced by chefs, they are glad to buy food products
in a semi-prepared form, such as pre-sliced vegetables, pre-peeled potatoes, pre-washed greens, or tomatoes and
potatoes sorted according to size. The less time spent preparing produce in the kitchen the better. Chefs use big
tomatoes, for example, for slicing, and little tomatoes for salads.
24) Produce packaging. Attractive
packaging helps market products in high-end wholesale marketing. It may pay to spend a little extra to have your
farm logo or a striking color label put on your shipping boxes. If the product looks as good as the packaging, the
terminal wholesale buyers will buy! Some packaging boxes are so attractive they can double as retail display cases.
You might also include extra labels for the retailers to use as in-store displays above their produce. Make sure
that your pricing reflects the added cost.
25) High-value products. Another
key to marketing high-value products wholesale is the personal touch. Educate buyers and consumers about your
product in order to make them willing to pay a premium! If you are selling to a distant specialty broker, for
example, give them product information to educate their sales staff, and flyers and point-of-purchase materials for
their salespeople to take to the chefs and produce managers.
26) Specialty distributors, who
purchase your product for distribution to high-end restaurants, natural food stores or gourmet shops, can be one of
your best buyers for high-end crops. For some resourceful growers, selling through specialty brokers or
distributors leaves them free to spend most of their time in production, while getting top dollar for their crops.
The high-end specialty trade is a highly crowded, competitive market that demands the highest quality product and
packaging. The supply-demand issue is very critical. You can't just grow anything and expect to get high-end
prices. Specialty produce changes from year to year depending on what's fashionable.
27) Farmer Co-ops. In union there
is strength; yet farmer cooperatives traditionally have had a high failure rate. One reason may be that larger
cooperatives with a packing operation often develop bigger, more centralized operations, with a full-time manager
and other labor costs, plus expensive machinery. Ensuing debts often lead to the co-ops' failure. Marketing
associations, on the other hand, exist to help market and promote growers' products, with no centralized site for
packing. As well as promoting farm products by type of product, marketing associations can also promote farm
products by growing region.
28) "Value-Added" (processed) products. Dry it, pie it, or put it in cider--"value-added" (processed) products make sense. Fruit
that may be worth cents-per-pound as a fresh market product, for example, may be worth dollars-per-pound as
processed jam! Value-added products create additional products for you to sell, enable you to market
less-than-perfect produce as processed products, provide a source for year-round sales, and generate off-season
work. Start small and build a solid local base before attempting to sell to larger or more distant markets. Test
market your product at farmers markets. Supply local gift shops and small independent retail stores with specialty
items that they can't get through normal distributors. First get "visibility"--testimonials, publicity in local
papers, proof-of-sales, etc.--this will entice large distributors and supermarkets to carry your
product.
29) Sampling. According to
Guerrilla Marketing author Jay Levinson, sampling is the most effective marketing method available. Hand a customer
a small paper cup of cider, and they'll probably want to purchase a gallon--that's inexpensive promotion! Product
sampling is especially important for introducing new products, or new varieties of a product. Whether it's with
toothpick samples at your farmers market stall or roadside market, by doing "demos" at a retail store, or bringing
along your cutting board when you visit produce managers or restaurant chefs, let the customers taste your great
product. Once they try, they'll buy!
30) Customer service. Whether you
are marketing your products through wholesalers, retailers, or directly to consumers, your success depends on
personal, "whatever-it-takes" customer service. This is something customers can't find at the supermarkets or
wholesale markets! If you have a roadside stand, for example, go the extra mile and provide information on types
and varieties of produce and recipes for customer use, a picnic area, a call-in ordering service, and acceptance of
credit cards. Washed produce is welcomed by travelers or picnickers; you also might provide a produce-washing
facility for customer use.
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